Return Policy

If you are unhappy with your purchase, we accept returns within 15 days from the date of purchase for store credit. We will offer a store credit for the cost of the item paid minus shipping costs. All Items must be unused, in new condition, and with all tags still attached. Returns that are damaged, soiled, or altered may not be accepted. All Special Orders and sale items are final sale- no returns. All shipping charges are non-refundable and all return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. Please allow 7 days for your return to be processed. For questions please contact hello@brassandoakhome.com